Research and Insights
Through user interviews and surveys, we discovered that many people felt overwhelmed by the process of reaching out to their representatives. They found it difficult to articulate their concerns effectively and were unsure of the correct channels to use. This insight drove our focus on creating a solution that would simplify and automate this process.
Design Process
Ideation: We brainstormed various solutions and settled on using AI to personalize the experience.
Prototyping: Created initial wireframes and prototypes to visualize the concept.
User Testing: Conducted several rounds of testing with a diverse group of users to gather feedback and iterate on the design.
Iteration: Refined the design based on user feedback, focusing on ease of use and reliability.
Development: Worked closely with developers to bring the design to life, ensuring the AI was accurately replicating user voices and generating relevant scripts.
Solutions and Deliverables
The final product, Lobby4Me.ai, includes:
An intuitive interface where users can input their concerns.
AI technology that replicates the user’s voice and generates a personalized script.
A streamlined process to send the message to the appropriate representatives.
Impact and Metrics
Lobby4Me significantly reduced the time required to contact representatives. On average, users were able to complete the process in under five minutes, compared to the previous average of thirty minutes. This efficiency led to a twenty percent increase in user engagement with the platform.
Client Feedback
Users praised Lobby4Me for its simplicity and effectiveness. One userm TAYLOR F. noted, "Lobby4Me has made it so much easier for me to voice my concerns to my representatives. I no longer feel overwhelmed by the process."
